{"id":4332,"date":"2022-11-14T21:02:21","date_gmt":"2022-11-15T03:02:21","guid":{"rendered":"https:\/\/www.employco.com\/blog\/?p=4332"},"modified":"2022-11-14T21:10:56","modified_gmt":"2022-11-15T03:10:56","slug":"hr-newsletter-court-of-appeals-allows-overtime-for-booting-up-computers","status":"publish","type":"post","link":"https:\/\/www.employco.com\/blog\/2022\/11\/14\/hr-newsletter-court-of-appeals-allows-overtime-for-booting-up-computers\/","title":{"rendered":"HR Newsletter: Court of Appeals Allows Overtime for Booting up Computers"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" src=\"https:\/\/www.employco.com\/images\/newsletter\/HR\/Blog\/November2022_Loading.jpg\" alt=\"HR Newsletter: Court of Appeals Allows Overtime for Booting up Computers\" width=\"1200\" height=\"545\" \/><\/p>\n<p>On Oct. 24, 2022, the 9th U.S. Circuit Court of Appeals held that call center workers can seek overtime compensation under the Fair Labor Standards Act (FLSA) for the time they spend booting up and shutting down their computers. This decision is now binding precedent in the 9th Circuit, which includes Alaska, California, Hawaii, Idaho, Montana, Nevada, Oregon and Washington.<\/p>\n<p><strong>Case Background<\/strong> &#8211; In this case, <a href=\"https:\/\/fingfx.thomsonreuters.com\/gfx\/legaldocs\/gkvlwmxwapb\/Cadena%20v%20Customer%20Connexx_9thCir%20opin.pdf\" target=\"_blank\" rel=\"noopener\">Cadena v. Customer Connexx LLC<\/a>, the employer (Connexx)\u00a0 provided customer service and scheduling to customers over a \u201csoft phone,\u201d operated only through their employer-provided computers. At the time, Connexx agents used a phone program called \u201cFive9,\u201d an application that operates through employees\u2019 computers rather than through a physical phone. Employees estimated that the average boot-up time was between 6.8 and 12.1 minutes. Once logged in, employees had to load various programs and scripts and confirm that their phones were connected and ready to accept calls.<\/p>\n<p><!--more--><\/p>\n<p><strong>The Court\u2019s Decision<\/strong> &#8211; The court found that employees could not perform their duties without booting up and shutting down their work computers. As a result, the court held that the time employees spent booting up and shutting down their computers was \u201can integral and indispensable part of their principal duties\u201d and thus compensable under the FLSA, as amended by the Portal-to-Portal Act.<\/p>\n<p><strong>Impact on Employers<\/strong> &#8211; While binding only in the jurisdiction of the 9th Circuit Court of Appeals, this decision is a clear reminder to employers of the importance of accounting for all compensable time in their payroll processes. Employers should periodically review the work processes for nonexempt employees to ensure that employees are compensated for all hours of work, as required by the FLSA.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>On Oct. 24, 2022, the 9th U.S. Circuit Court of Appeals held that call center workers can seek overtime compensation under the Fair Labor Standards Act (FLSA) for the time they spend booting up and shutting down their computers. This&hellip;  <\/p>\n<p class=\"more-link\"><a href=\"https:\/\/www.employco.com\/blog\/2022\/11\/14\/hr-newsletter-court-of-appeals-allows-overtime-for-booting-up-computers\/\">Continue reading <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[31],"tags":[],"class_list":["post-4332","post","type-post","status-publish","format-standard","hentry","category-hr-newsletter"],"featured_image_src":null,"author_info":{"display_name":"Employco USA","author_link":"https:\/\/www.employco.com\/blog\/author\/employcousa\/"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\r\n<title>HR Newsletter: Court of Appeals Allows Overtime for Booting up Computers - Employco Blog<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.employco.com\/blog\/2022\/11\/14\/hr-newsletter-court-of-appeals-allows-overtime-for-booting-up-computers\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"HR Newsletter: Court of Appeals Allows Overtime for Booting up Computers - Employco Blog\" \/>\r\n<meta property=\"og:description\" content=\"On Oct. 24, 2022, the 9th U.S. Circuit Court of Appeals held that call center workers can seek overtime compensation under the Fair Labor Standards Act (FLSA) for the time they spend booting up and shutting down their computers. 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Increased Salary Level\u2026","rel":"","context":"In &quot;HR Newsletter&quot;","block_context":{"text":"HR Newsletter","link":"https:\/\/www.employco.com\/blog\/category\/employco-in-the-news\/hr-newsletter\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":3679,"url":"https:\/\/www.employco.com\/blog\/2021\/11\/15\/hr-newsletter-dol-clarifies-pay-requirements-for-tipped-employees-with-dual-jobs\/","url_meta":{"origin":4332,"position":4},"title":"HR Newsletter: DOL Clarifies Pay Requirements for Tipped Employees with Dual Jobs","author":"Employco USA","date":"November 15, 2021","format":false,"excerpt":"On Oct. 28, 2021, the U.S. Department of Labor (DOL) announced the publication of a new rule for tip regulations under the Fair Labor Standards Act (FLSA). The new rule clarifies that employers may only take a tip credit for tipped employees when these employees are performing work that is\u2026","rel":"","context":"In &quot;HR Newsletter&quot;","block_context":{"text":"HR Newsletter","link":"https:\/\/www.employco.com\/blog\/category\/employco-in-the-news\/hr-newsletter\/"},"img":{"alt_text":"DOL (Department of Labor)","src":"https:\/\/i0.wp.com\/www.employco.com\/images\/newsletter\/HR\/Blog\/September20_DOL.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/www.employco.com\/images\/newsletter\/HR\/Blog\/September20_DOL.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/www.employco.com\/images\/newsletter\/HR\/Blog\/September20_DOL.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/www.employco.com\/images\/newsletter\/HR\/Blog\/September20_DOL.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/www.employco.com\/images\/newsletter\/HR\/Blog\/September20_DOL.jpg?resize=1050%2C600&ssl=1 3x"},"classes":[]},{"id":5615,"url":"https:\/\/www.employco.com\/blog\/2024\/12\/19\/hr-newsletter-the-future-of-the-overtime-salary-threshold\/","url_meta":{"origin":4332,"position":5},"title":"HR Newsletter: The Future of the Overtime Salary Threshold","author":"Employco USA","date":"December 19, 2024","format":false,"excerpt":"On Nov. 26, 2024, the U.S. Department of Labor (DOL) filed a notice of appeal seeking to overturn the recent decision by the U.S. District Court for the Eastern District of Texas that vacated the DOL\u2019s final rule. The final rule amended requirements that employees in white-collar occupations must satisfy\u2026","rel":"","context":"In &quot;HR Newsletter&quot;","block_context":{"text":"HR Newsletter","link":"https:\/\/www.employco.com\/blog\/category\/employco-in-the-news\/hr-newsletter\/"},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]}],"_links":{"self":[{"href":"https:\/\/www.employco.com\/blog\/wp-json\/wp\/v2\/posts\/4332","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.employco.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.employco.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.employco.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.employco.com\/blog\/wp-json\/wp\/v2\/comments?post=4332"}],"version-history":[{"count":3,"href":"https:\/\/www.employco.com\/blog\/wp-json\/wp\/v2\/posts\/4332\/revisions"}],"predecessor-version":[{"id":4335,"href":"https:\/\/www.employco.com\/blog\/wp-json\/wp\/v2\/posts\/4332\/revisions\/4335"}],"wp:attachment":[{"href":"https:\/\/www.employco.com\/blog\/wp-json\/wp\/v2\/media?parent=4332"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.employco.com\/blog\/wp-json\/wp\/v2\/categories?post=4332"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.employco.com\/blog\/wp-json\/wp\/v2\/tags?post=4332"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}