Study: Employees in the Dark About Their Healthcare Plans

Group employment expert explains new study and how it costs employers big-time

Insurance ConfusionA recent study found that 25 percent of employees do not understand the basics of their healthcare plan, while 32 percent are further confused by their plan’s additional benefits. And, 67 percent say that they are given little to no advanced preparation when it comes to choosing new plans.

“These findings line up with what I have heard from many of my prospects, especially in recent months,” says Rob Wilson, group health employment expert and President of Employco USA. “With President Trump’s new alterations to the Affordable Care Act, many people are confused about their coverage and their requirements for coverage. For example, some people think that President Trump removed the penalty for Americans who do not have insurance, however, this relief actually does not come into effect until 2019, so people can still face financial punishment if they are not covered.”

Wilson says that employees are not the only ones who suffer when they are in the dark about healthcare coverage. “Employers will suffer as well if their employees make uninformed healthcare decisions,” says Wilson. “This includes employees who choose the wrong healthcare plan, employees who neglect to appropriately use their benefits, employees who erroneously have adult children on their healthcare plan, etc.”

For the group employment expert, education is one of the most important steps when it comes to making sure that a company’s healthcare costs are as trimmed and streamlined as possible.

“It’s important to have representatives from your chosen health insurance provider come to your office on a regular basis in order to talk to new employees as well as refresh the minds of older employees, especially as so many changes are afoot in this industry,” says Wilson. “I would also advise employers to regularly send out emails with information about their plans, but more importantly, also snail mail. An informative packet in the mail which an employee can hold in their hands and share with their family to help discuss options and compare benefits will be invaluable.”

For more on this topic, please contact Rob Wilson at